MacJ wrote: Just dropped the bike off at the dealer to have the new system fitted.
The bike is currently under an extended Insured BMW warranty. This apparently does not cover the exhaust system but BMW have agreed to supply the parts as 'Goodwill' provided I pay for the labour which is fine by me.
When I dropped the bike off I was told that I will also have to pay £100 excess on the warranty claim? ??? ?
'But it's not a warranty claim' says I, 'its a goodwill job by BMW'.
'But we still claim it back from BMW as a warranty claim' says they? ??? ?
I've read the warranty document and I don't follow as the warranty is issued by Allianz not BMW.
I feel a complaint to BMW customer services coming on!
That sounds like a load of bollocks, if it was a warranty claim, then you pay the £100 excess and nothing else. If you pay the labour and its goodwill, its nothing to do with warranty. I paid £60 contribution for mine, no warranty excess - because its not covered by warranty