Pickaxe wrote:
That's always a possibility in the UK, however, on this side of the pond, the buck stops with the supplying retailer and they are always responsible for sorting out faulty goods.
In this case, the Nav V and VI are a specific BMW model, that is built by Garmin, therefore Garmin will help with support but not fixing in Europe as the unit is BMW boxed and has a BMW part number. Once out of warranty, Garmin will help. Think of it as your sat nav in your car, its probably made by Garmin or another Alpine but the manufacturer supports it, not the maker.