Warranty Claims

[David.]

To help decide whether or not an extended warranty is worth having, how about a list of claims/warranty work done on your bike and when.

Any work done under the original 2 or 3 year manufacturers warranty should be included to build up a true picture of problems.

[Casbar]

Two sets of Headers to fix stuck exhaust flap on 2014 LC. !st set done two months outside manufactures warranty, but done under goodwill. Second set 3 weeks before the 2 years replacement parts warranty ran out.

[smileymiley]

2014 bike

L/H switch changed, cruise control packed up.New swingarm due to corrosion.Complete exhaust system, sticking exhaust valve.New rear disc & pads, excessive pad wear.New headlight assembly, bulb securing spring broken.

2017 bike
New header pipes,  exhaust valve stuck.New centre stand, corrosion.

[David.]

2012 Camhead ~ Under goodwill, outside of the original 2 year manufacturers warranty, the front engine (timing) cover was replaced due to corrosion. This may have been due to not having a fender extender fitted from new. The bike was under a 1 year used bike warranty at the time.

During year 3, under the used bike warranty, the RHS handlebar switch failed and was replaced in Germany, (not forgetting the hotel bill). The LHS switch being replaced when back in the UK. Switchgear was a known problem and generally changed under a technical campaign.

Since then, I've had an extended warranty for 7 months each year. In 2018, both front brake calipers were changed. I won't go in to the reasons why, but it demonstrated the value of a warranty when the work cost nearly £700 less my £100 excess.

Most recently, the exhaust flap became partially seized. The exhaust system is not covered under an extended warranty.

[MikeS]

Nothing on the RT so far (touch wood) but a clutch slave cylinder replaced under manufacturers warranty on the water cooled GS .

[David.]

This may be relevant to those who have older bikes. An extended warranty can be purchased up to 80,000 miles at commencement of cover, irrespective of age.

My 2007 Hexhead partially seized on both cylinders, I'm glad I didn't have to pay that bill. The front discs were also changed.

This was under the original 2 year warranty.

[7vwh]

2014 LC, right hand side switch gear replaced when the starter switch began to feel ‘crunchy’ when pressed. No other issues.

[RT Slim]

2016RT, steering damper replaced under original warranty at 30k miles.

[Toaster]

2014 RT LH switch gear replaced for not being able to engage cruise control, LH Pannier would not lock on so replaced. Exhaust flapper valve failed after warranty expired, rear disc replaced also when out of warranty.


2019 RT nothing so far....

[BoB21]

My 2017 35,000 miles front tpms. Rear suspension replaced, two alarms replaced.