Garmin Updates

General discussion of the BMW R1200RT/R1250RT
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hammo
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Garmin Updates

Post by hammo »

Hi this is a general question i have a navigator V with garmin updates for life free , received a phone call today from a guy who states that my Garmin requires a map update and i need to have this done by Garmin has anyone came across this with there own Garmin ? or could this lead up to a scam ?
Gavj
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Re: Garmin Updates

Post by Gavj »

sounds like a scam to me Hammo. I have had a garmin for 4 yrs on my last bike and now have a Nav6 on the BM, never been called? but then again, I dont recall giving them my phone number.... did you?
MikeS
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Re: Garmin Updates

Post by MikeS »


I've never had a call from Garmin regarding updates or anything else. Does sound very suspicious.
Have you tried contacting Garmin for advice?
Their support page mentions a rise in fraudulent activity via websites but not cold calling. It would be worth bringing to their attention.


https://support.garmin.com/en-GB/?faq=jhhR3a8yqf0CU4W2jR4tS9&searchQuery=about%20tech%20support%20scams
beemerboy9
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Re: Garmin Updates

Post by beemerboy9 »

hammo wrote: Hi this is a general question i have a navigator V with garmin updates for life free , received a phone call today from a guy who states that my Garmin requires a map update and i need to have this done by Garmin has anyone came across this with there own Garmin ? or could this lead up to a scam ?

Probable scam ....
John Bentall
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PatM
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Re: Garmin Updates

Post by PatM »


Sounds like a scam to me. Map updates are free for the life of your Nav. It's all done via internet. All you need to do is connect it to a PC or Mac via USB and run Garmin Express.
Ride safe!
bandytales
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Re: Garmin Updates

Post by bandytales »

Seems simple to me...
...contact Garmin and ask.
axamax
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Re: Garmin Updates

Post by axamax »

Been using Garmins for 16 years and never been called.Call him back and get the address he wants you to send it to. Then call the police.
yellowjacket
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Re: Garmin Updates

Post by yellowjacket »

I have a Navigation question not related to updates. I have a 2016 RT with a Nav lV. I have a habit of leaving all of my cool places in my RECENTS and not in my SAVED. The other day i wanted to delete a motel and replace another motel. I pushed delete and presto, all RECENTS were deleted. Is there any way to go into the history and restore these points of interest? I hate to lose all those places I visited over the last 4-5 years.
bandytales
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Re: Garmin Updates

Post by bandytales »

Hi Yellowjacket,
Why don't you start a new thread so that this one doesn't go off on a tangent.
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