Shoei neotec 2 chin bar issue

[Panman40]

Ok so back just before covid my wife bought us new lids and comms, shoei neotec 2 and the Sena srl.
I think we used them less than a handful of times then lockdown hit. I had my ST1300 then and we really never used it a lot for some time, maybe 1k miles between mots!.
Anyway since getting the RT almost a year ago weve used it a lot more, I’m finding the neotec 2 to be noisier than my ancient multi Tec was but even more annoying the chin bar just isn’t positive when you close it , it needs a real firm tug to get it clipped in securely on both sides. This becomes easier when it’s not on my head without the side pressure of my cheeks on the shell but still nothing like as positive as my wife’s closes.

Anyone else experience this at all ?, it’s 3 yrs old now but basically as new still, infact I think I’ve charged the srl comms about 8 times !. I believe they have a 5 yr warranty and I should have taken it to the shop a long time ago but it’s hardly local and I keep forgetting .

Any thoughts ?.

[Doctor T]

I've got the same problem with my MT Flip lid. I have to hold the back of the helmet to close it. Flip helmets are always noisier than a solid lid.

[Panman40]

I've got the same problem with my MT Flip lid. I have to hold the back of the helmet to close it. Flip helmets are always noisier than a solid lid.

My ancient multiTec was very quiet.

[Panman40]

I decided to take the neotec 2 back to the shop yesterday, they agreed there is a problem with the chin bar fastening so it’s being sent back to shoei on Monday to be assessed. It’ll be 2 weeks minimum turnaround. Hopefully the weather might be better by then!.