Dealer corrupted bike's software 2014 R1200RTW
Posted: Sat Jul 16, 2016 2:39 am
My new to me 2014 RTW was in for Shift Assist Pro upgrade (included as part of the deal when I purchased). When attempting to load the option software they somehow corrupted the bikes software to where they turned the bike into a brick. Won't start or run or anything. They are updating the BMW diagnostic computer SW and hope to try again tomorrow. If that does not work they said they need to get the Vehicle Order (I read as original SW) from BMW to try to reload it all.
Anyone ever have anything like this happen? How was it resolved?
Bike under warranty until Sept 2017 so not worried about any costs - just worried it could take awhile - to which they may have to do something for me since I purchased just 2 weeks ago.
Thanks
Charles
Anyone ever have anything like this happen? How was it resolved?
Bike under warranty until Sept 2017 so not worried about any costs - just worried it could take awhile - to which they may have to do something for me since I purchased just 2 weeks ago.
Thanks
Charles