BMW StreetGuard textile suit....problems.....?
Posted: Thu Oct 26, 2017 9:35 pm
I have had one of these suits since May 2015 and have returned the trousers twice and jacket once within the 2 years warranty as they leaked. [/font][/size]
The warranty expired May this year. I ride all year round, through good and not so good weather, but between May and September, I was lucky with the weather not getting caught in the wet stuff however, whilst in France during a 4 day break in September, it rained and yet again, both the jacket and trousers leaked.
BMW state they won't replace the suit as the warranty has expired, but will allow me a 50% discount on a new suit. I have totally lost confidence with the BMW brand and won't be purchasing anything else from them, clothing wise.
Has anyone else had similar leaks with the StreetGuard suit and had problems or indeed good service relating to warranty and replacement?
Please PM me if you prefer, otherwise I would like to hear from anyone, especially within the U.K. so I can start to compile an evidence file, prior to writing to BMW.
Thank you in anticipation
Rossy
The warranty expired May this year. I ride all year round, through good and not so good weather, but between May and September, I was lucky with the weather not getting caught in the wet stuff however, whilst in France during a 4 day break in September, it rained and yet again, both the jacket and trousers leaked.
BMW state they won't replace the suit as the warranty has expired, but will allow me a 50% discount on a new suit. I have totally lost confidence with the BMW brand and won't be purchasing anything else from them, clothing wise.
Has anyone else had similar leaks with the StreetGuard suit and had problems or indeed good service relating to warranty and replacement?
Please PM me if you prefer, otherwise I would like to hear from anyone, especially within the U.K. so I can start to compile an evidence file, prior to writing to BMW.
Thank you in anticipation
Rossy