Basecamp & Mac Catalina OS
Posted: Tue Mar 03, 2020 11:51 am
Since updating my Mac desktop to Catalina (IOS 10.15) I have been unable to use Basecamp. When I attempted to launch Basecamp I got an error message saying Garmin Basecamp needs to be updated. Apparently the 10.15 OS uses 64 bit technology but my older version of Basecamp was 32 bit - whatever that means.
Anyway I contacted Garmin product support by phone and was sent a link that guided me through deleting the old 32 bit version of Basecamp and downloading the new 64 bit version. I haven't actually used the new version yet but I have launched it and it appears to work. Only problem I have noticed so far is that I have lost the routes saved in the older version. Someone more tech savvy might have been able to save them.
Ian
Anyway I contacted Garmin product support by phone and was sent a link that guided me through deleting the old 32 bit version of Basecamp and downloading the new 64 bit version. I haven't actually used the new version yet but I have launched it and it appears to work. Only problem I have noticed so far is that I have lost the routes saved in the older version. Someone more tech savvy might have been able to save them.
Ian