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Navigator V fault

Posted: Thu Dec 23, 2021 6:11 pm
by hammo
Coming home today Nav V decided to give up the ghost, switched on ok but does not connect with a satellite , will not accept any details like trying to enter a postcode and appears to be frozen has anyone any idea,s on the problem ? can they be repaired ?

Re: Navigator V fault

Posted: Thu Dec 23, 2021 6:51 pm
by Stu
Try a factory reset first

Re: Navigator V fault

Posted: Thu Dec 23, 2021 7:05 pm
by David.
sakm wrote:Try a factory reset first.
Is that the same as this Master Reset, Perform Master Reset on a BMW Motorrad Navigator V/VI | Garmin Support

This video shows a Zumo 660/665, https://youtu.be/Q0td7d4BH9A I'm sure the Nav V (made by Garmin) will be very similar.

I would suggest that too.

Re: Navigator V fault

Posted: Thu Dec 23, 2021 7:26 pm
by Stu
David. wrote: Is that the same as this Master Reset, Perform Master Reset on a BMW Motorrad Navigator V/VI | Garmin Support

This video shows a Zumo 660/665, https://youtu.be/Q0td7d4BH9A I'm sure the Nav V will be very similar.

I would suggest that too.

More than likely yes

Re: Navigator V fault

Posted: Thu Dec 23, 2021 7:28 pm
by David.
Thank you.

Re: Navigator V fault

Posted: Thu Dec 23, 2021 7:29 pm
by Stu
I have found that this procedure works for all the Garmin units so I can't see it being different for the Nav V

Re: Navigator V fault

Posted: Thu Dec 23, 2021 7:35 pm
by David.
hammo wrote:Can they be repaired.
Garmin offer a repair/exchange service, What to Include when Shipping your Device in for a Repair/Exchange | Garmin Support