Brittany Ferries Booking Problems
Posted: Mon Jul 24, 2023 2:20 pm
Just a word of warning if you are about to book with Brittany Ferries. You might want to leave it for a while until they sort their booking system out.
Went online to book the Plymouth to Santander ferry for next year. Got through the payment page and it kicked me out twice. Third time OK and payment confirmed.
Went onto my booking page and it tells me that payment hasn't been received. 40 minutes on hold to them and they say that it hadn't gone through, gave card details and all seemed OK. Checked card online and its been processed twice. Another 40 minutes on hold to speak to them about it.
Still showing as a duplicate payment.
Moan over.
Went online to book the Plymouth to Santander ferry for next year. Got through the payment page and it kicked me out twice. Third time OK and payment confirmed.
Went onto my booking page and it tells me that payment hasn't been received. 40 minutes on hold to them and they say that it hadn't gone through, gave card details and all seemed OK. Checked card online and its been processed twice. Another 40 minutes on hold to speak to them about it.
Still showing as a duplicate payment.
Moan over.