I've seen the Chigee AIO-5 BMW and said to myself : looks like a great solution! Let's try it

I'm trying to figure out since then what could be wrong... I can see at least two options but can't figure simple ways of validating them. Any help would be greatly appreciated!
- I could have a defective cradle, seems like a legit BMW one though and was in very good condition.
- I could have messed a cluster (KOMBI) config while playing with the "Moto Scan" application
I've double checked my kombi config options (see included screenshot) and can't see if I would have put something wrong... I could buy a new cradle but it's a random test... Otherwise I guess my next try would be to bring it to the dealer...